It's a fact of life  we  all need to  visit the  doctor  now and then, but the  finest medical
services are of  little  value to  individuals  who  can  not  access  them. For  those patients
who  may have  difficulty  finding a  ride to a  medical  appointment, Tender Care Transport
has implemented a  program to assist them. A   Non-Emergency  Medical Transport Program
is  now available to  city residents  that  provides transportation  to doctor's appointments,
medical  tests,  outpatient  surgery and  discharge  from the  emergency room.

     We created our service by  listening to our customers and  meeting  their needs. We are
working hard to provide the services you want so you will remember us each time you need
a transport.

     We have surveyed  our customers, as to  meet their needs, we will take yoursuggestions
so that  we can  provide  individual customer  service  plan  that  are  personalized  to your
individual  facility's  needs.  We  are  confident  that  we  can  provide  the  best  care that
meets  your  needs  and  the  needs  of  those  being   transported,  as  to  benefit  both  of
our customers (you and your resident).

     Enrolled    residents   or     Social   Workers   can   schedule   medical  transportation for
appointments  by  advising  the  program  Transportation  Coordinator  of  their   time  and
location at  least  one day in advance, although  it  is preferable  that trips be scheduled  at
least  one  week  in  advance.  The   Transportation Coordinator  will confirm  appointments,
schedule service and issue travel vouchers.

     You can  depend on  Tender Care Transport, we will  provide you and  your patients with
the  most  up  to  date,  and  safety  oriented   transportation  available  today. Tender Care
Transport stands ready to provide local  wheelchair van services. This extremely specialized
form of  transportation is  implemented by a  highly qualified, fully licensed certified CNA's,
and are  CPR certified professionals who always will give the  best of care in transportation
to   and    from    hospitals,   dialysis,   doctors'  offices,   dental   services,   Clinic  services
(family  planning, rural  health, and  community mental  health),  X-ray (MRI)  and  radiation
visits as well as occupational Eye care, and  physical therapy treatments, which are all part
of a wide range of services provided by  Tender Care Transport. We have a fleet of  modern,
fully  equipped  wheelchair  vans. All vehicles are in  compliance  with  the  Americans with
Disabilities Act of 1995. Our  fleet is licensed and inspected annually  by  the   Department
of   Motor  Vehicles, and   Department  of   Transportation.  All  employees   are  completely
trained. Our certified  vehicle and fleet management team is on duty for you.

Where To Call
     For  more  information,  or  to  enroll  in  our   Non-Emergency   Medical   Transportation
Program, please call  Tender Care Transport  Transportation Coordinator  at (334) 356-2169
or come in  to our  office at  Cephus Building,  Suite 1,  3086 Woodley Road  during  regular
business hours (8 a.m. to 5 p.m.).


Sincerely,
Anne Blackmon, R.N.,  
& Dale A. Holt, R.N.